If there has damaged or missing part, please. Send me pictures and describe the problem in detaili. So i know what happend.I would offer you a solution within 24-48 hours(most can be replied within 24 hours except we are on holiday or one day off). Same conditions as original pacakge. For the products which have been in use already, misused, or repaired, or destoryed. This item is in the category "Home & Garden\Lamps, Lighting & Ceiling Fans\Chandeliers & Ceiling Fixtures". The seller is "ff19810" and is located in this country: CN. This item can be shipped worldwide.